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Our Treatment Guarantee Service |
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Our Treatment Guarantee Service enables us to maintain our premium rates at the lowest possible level for our Groups by helping us to control the cost of medical treatment in a worldwide context.
For example, our Treatment Guarantee Service allows us to ensure that;
- Proposed surgical treatments are carried out on a day-care basis where medically appropriate.
- Members are admitted and discharged at times that do not attract a surcharge.
Our Medical Services Team is overseen by our in-house Medical Director and delivers our Treatment Guarantee Service for insured members.
This team liaises with our members' chosen medical providers to ensure that their health is protected and that the proposed treatments are routine and medically necessary. In addition the team organises direct payment of in-patient treatment.
This team not only understands the medical issues at stake but genuinely cares for our members' wellbeing.
Treatment Guarantee Process Explained
- Treatment Guarantee is arranged for all in-patient treatment and certain benefits and procedures as outlined in the Table of Benefits.
- Members need to complete a Treatment Guarantee Form and send to us prior to treatment. For members based in the USA, members simply direct their medical provider to contact us and we co-ordinate with them directly.
- Our Medical Services Team then contact the medical facility and arrange for the payment to be settled directly.
- It is important that members obtain Treatment Guarantee from us where required, as we reserve the right to decline a claim or apply a penalty if this process is not applied.
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