Overview |
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Over a century of insurance expertise.Allianz Worldwide Care specialises in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of the Allianz Group, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. Founded in 1890, today the Allianz Group is one of the leading global services providers in insurance, banking and asset management. With approximately 178,000 employees worldwide (as of September 30, 2007), the Allianz Group serves more than 75 million customers in approximately 70 countries. Allianz ranks number 19 in the Global Fortune 500 (and number 9 in Europe’s Top 50). Total revenues of the Allianz Group climbed to 101.1 billion euro in 2006, up from 100.9 billion euro the previous year. Operating profit increased by 29.8% from 8.0 billion euro to 10.4 billion euro. Net income for the year rose by 60 percent from just under 4.4 billion euro to more than 7 billion euro. While the Standard & Poor's rating for Allianz is "AA", Allianz Worldwide Care has been assigned an "A-" rating in its own right. |
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International approach, local knowledge.The multinational team at Allianz Worldwide Care mirrors the cultural diversity of our clients, combining a wide range of language skills with an extensive knowledge of regional cultures. Our Claims Team alone handles cases in over 170 countries and in more than 100 currencies. The scale of the Allianz Group and the extent of its worldwide operations mean that the majority of services offered by Allianz Worldwide Care are developed, delivered and supported from within the group. This ensures a more dependable and accessible service package that makes the most of local knowledge and on-the-ground support. Committed to service excellence.Allianz Worldwide Care has steadily built a client base that includes many of the Fortune Global 500 companies. Our focus on earning and maintaining customer loyalty through superior service, product advances and competitive cost containment has resulted in a 95% client retention rate. Our commitment to customer service is highlighted by our “Clear to Zero” claims handling initiative, whereby 95% of fully completed Claim Forms received are processed within 48 hours. Our service-led approach is fostered by an internal culture of employee recognition and reward. Allianz Worldwide Care’s “I Make a Difference” award is given to staff who make a significant and positive difference within service-led activities, encouraging a service level that exceeds rather than meets customer expectations, across every stage of customer contact.
Allianz Worldwide Care Limited, part of the Allianz Group, is registered in Ireland and regulated by the Irish Financial Services Regulatory Authority. Registered Office 18B Beckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland. Registered No.: 310852 |
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