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Testimonials |
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| Our employees are selected based on their customer service experience, cultural understanding and language skills. The Allianz Worldwide Care team are committed to being receptive to customers' needs and will respond to our members accurately and in a timely manner.
Please find some feedback from our members, clients and intermediaries who have been impressed with the service they received from Allianz Worldwide Care. |
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| Individual Member | “Just a quick note to say how pleased I have been with your service so far - fast efficient and helpful. This really gives me peace of mind. Many thanks.”
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| Individual Member | “It was very helpful to talk to you today and especially, since you made such a huge effort to find an answer to my many questions. I am very grateful.”
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| Group Member | “Many thanks for taking the time to speak with me at length about my medical details and proposed treatments. It was very reassuring to speak to somebody with detailed knowledge about my illness and to someone genuinely concerned about my treatment. I am grateful that you have arranged the direct settlement with the Hospital. Many thanks for your help.”
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| Broker | “We are very impressed with the way that Allianz Worldwide Care handled our member's case and it gives us great encouragement for our future dealings together. We sadly do not always have this sort of hands on, efficient handling of claims with other insurers. Very many thanks again for your help with this.”
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| At Allianz Worldwide Care we pride ourselves on the level of service we provide to our clients and brokers. Last year we launched an initiative, the Quality Commitment Award, to recognise staff who go 'that extra mile' to deliver quality service to customers and brokers.
If you have been impressed with the service level shown by one of our staff please let us know and we will consider your comments as part of the Quality Commitment Award process. Please email: marketing@allianzworldwidecare.com |
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