Our employees are selected based on their customer service experience, cultural understanding and language skills. The Allianz Worldwide Care team is committed to being receptive to customers' needs and will respond to our members accurately and in a timely manner.
Please find below some feedback from our members, clients and intermediaries.
“Just a quick note to say how pleased I have been with your service
so far - fast efficient and helpful. This really gives me peace of
mind. Many thanks.”
“It was very helpful to talk to you today and especially, since you
made such a huge effort to find an answer to my many questions. I am
“Many thanks for taking the time to speak with me at length about
my medical details and proposed treatments. It was very reassuring to
speak to somebody with detailed knowledge about my illness and to
someone genuinely concerned about my treatment. I am grateful that you
have arranged the direct settlement with the Hospital. Many thanks for
“We are very impressed with the way that Allianz Worldwide Care
handled our member's case and it gives us great encouragement for our
future dealings together. We sadly do not always have this sort of
hands on, efficient handling of claims with other insurers. Very many
thanks again for your help with this.”
At Allianz Worldwide Care we pride ourselves on the level of service we provide to our clients and brokers. Our staff are always encouraged to go 'that extra mile' to deliver quality service to customers and brokers and this is rewarded through our internal “I make a difference” award scheme.
If you have been impressed with the service level shown by one of our staff please let us know and we will consider your comments as part of the Quality Commitment Award process.
Please email: email@example.com