My Account - Individual Members Online Services

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What's inside My Account? View account information and policy status Securely register for login details and retrieve forgotten login details Choose password (when registering or retrieving login details) Update contact details View or download the Table of Benefits, Insurance Certificate, Benefit Guide and soft copy membership card Check the status of claims and remaining benefit limits Individual Insured Members or Group Scheme Members who pay their own premiums can make a payment by credit card, view details of payments made and view any outstanding balance due Locate a list of medical providers in a specific country, region or city Complete and save the Claim Form and Treatment Guarantee Form electronically Get advice on “How to claim”

View account information and policy status

Securely register for login details and retrieve forgotten login details

Update contact details

View or download the Table of Benefits, Insurance Certificate, Benefit Guide and soft copy membership card

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Check the status of claims and remaining benefit limits

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Individual Insured Members...

...can make a payment by credit card, view details of payments made and view any outstanding balance due

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Locate a list of medical providers in a specific country, region or city

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Complete and save the Claim Form and Treatment Guarantee Form electronically

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Get advice on “How to claim”