Allianz Worldwide Care
December 7, 2011
International health insurer Allianz Worldwide Care has launched a Medical Escort Service, to add an additional transportation option when it comes to the medical evacuation of an insured member. This service will see Allianz Worldwide Care use commercial flights to evacuate insured members who are medically stable, and these patients will be accompanied at all times by one of Allianz Worldwide Care’s own doctors. While the company will continue to use its existing air-ambulance partners to transport members who are in a medically critical condition, use of the Allianz Worldwide Care Medical Escort Service, when appropriate, will deliver significant cost savings to corporate clients. It will also provide a fast, flexible and safe ‘doctor escorted’ evacuation service to insured members.Dr. Ulrike Sucher, Medical Director at Allianz Worldwide Care, comments, “The requirement for evacuations is growing, and this is being driven by a number of factors. Many of our corporate clients have employees working in remote regions within Eastern Europe, Asia, Africa and Latin America, where sparse medical facilities means a greater reliance on evacuation services following a medical emergency. Plus, advancements in medical treatments and/or medical specialism in specific countries means that sometimes insured members need to be brought to another country to receive the care that they need. Added to this is the increase in natural disasters such as storms, earthquakes and floods which can result in people needing medical treatment at a time when the closest medical facilities may have been damaged”.
Commenting on the new resource Claude Daboul, Director of Sales, Marketing & Operations at Allianz Worldwide Care said, “We are continually looking at ways to improve the efficiency and quality of the services we provide. The Medical Escort Service, which we have trialled successfully over the past 12 months, is a breakthrough in the medical evacuation / repatriation process as it gives us another transport option to choose from in terms of getting a member safely to the closest appropriate hospital in the fastest possible time. It offers significant cost savings for experience rated corporate clients whose annual insurance premium is based on the total cost of their employees’ health claims. The new service will also help us to maintain competitive premiums for our book rated group and individual business as part of our focus on overall cost containment. Clients are extremely happy to see us proactively manage those costs while providing their staff with a much more personalised service and the highest level of care”.
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