Allianz Worldwide Care specialises in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of the Allianz Group, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers.
The scale of the Allianz Group and the extent of its worldwide operations mean that the majority of services offered by Allianz Worldwide Care are developed, delivered and supported from within the group. This ensures a more dependable and accessible service package that makes the most of local knowledge and on-the-ground support.
Allianz Worldwide Care has steadily built a client base that includes many of the Fortune Global 500 companies. Our focus on earning and maintaining customer loyalty through superior service, product advances and competitive cost containment has resulted in a 97% client retention rate. Our commitment to customer service is highlighted by our “Clear to Zero” claims handling initiative, whereby 95% of fully completed Claim Forms received are processed within 48 hours.
Our service-led approach is fostered by an internal culture of employee recognition and reward. Allianz Worldwide Care’s “I Make a Difference” award is given to staff who make a significant and positive difference within service-led activities, encouraging a service level that exceeds rather than meets customer expectations, across every stage of customer contact.
| Address: 18B Beckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland |
Board of Directors: | Board of Management: | ||||||
| Chairwoman: | Dr. Brigitte Bovermann (German) | Chairman: | Ron Buchan (British) |
|||||
| Members: | Ron Buchan (British) Tony Layng Frank Mee Brendan Murphy |
Members: | Claude Daboul Frank Mee |
|||||
