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Allianz Worldwide Care

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What if I have a concern or complaint?


The Allianz Worldwide Care Helpline is always the first number to call if you have any comments or complaints. Please call us on +353 1 630 1301 anytime, 24 hours a day, 5 days a week (Sunday 18.00 pm GMT to Friday 19.00 pm GMT) or write to us at:

Allianz Worldwide Care
18B Beckett Way
Park West Business Campus
Nangor Road
Dublin 12
Ireland

If we have been unable to resolve the problem to your satisfaction and you wish to take your complaint further, Individual Members can refer their complaint to the Irish Financial Services Ombudsman.

The Financial Services Ombudsman is a statutory official who acts as an impartial arbiter of unresolved disputes that customers and small business may have with financial services providers.

Financial Services Ombudsman
3rd Floor, Lincoln House
Lincoln Place
Dublin 2
Ireland

Tel: + 353 1 662 0899
Fax: + 353 1 662 0890
Email: enquiries@financialombudsman.ie
www.financialombudsoman.ie