Contact us

Whether you need help, medical advice or want to chat to our sales team, here’s how to reach us.

General Helpline & Emergency Assistance

Our multilingual helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies.

English  +353 1 630 1301

  • German:  +353 1 630 1302
  • French:  +353 1 630 1303
  • Spanish:  +353 1 630 1304
  • Italian:  +353 1 630 1305
  • Portuguese:  +353 1 645 4040

Fax:  +353 1 630 1306    Email us

Did you know that most of our membes find their queries are handled quicker when they call us?


Medical advice for members

For members who have a policy with us and need advice, Mediline is a 24/7 advice line staffed by an experienced English speaking medical team. Call for information and advice on medical topics including blood pressure, vaccinations, infectious diseases, first aid, dental care, oncology, speech, fertility, paediatrics, mental health and general health.

Call: +44 (0) 208 416 3929


Please note that it is not intended to be a substitute for professional medical advice or for the care that patients receive from their doctors. For queries about your policy or what you are covered for, please contact our Helpline.

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Group client support

Whether you belong to a small to medium enterprise, a large corporate, IGO or NGO, our team is waiting to help you out on any day-to-day group queries, additions, cancellations or changes to existing policies.

Tel: +353 1 630 1301

Email us


Provider services team

Phone: +353 1 630 1301

Fax: +353 1 630 1306

Email us


Sales contact

Individual sales

If you are an individual, family or student interested in international health insurance, please contact your broker. Alternatively you can:

Get a quote online

Request a call back

Email us

Call us on +353 1 514 8480 

Broker Sales Support

Corporate sales

For corporate groups of all sizes, small or large, whether you are an SME or a large multinational, please contact your broker. Alternatively you can:

Request a quote

Email us

Call us on +353 1 514 8442


If you would like to talk to us about our insurance and administration solutions for IGOs, NGOs and Governmental Organisations, please get in touch.

IGO, NGO & Governmental sales

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Regional sales team

If you would like to talk to one of our Regional sales team, they will be happy to help you.

Regional sales


Partnership & Affinity Group sales team

If you are an MGU, Administrator, Insurer or Bank Insurer who is interested in partnering with us, please contact our Partnership & Affinity Group sales team.

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Philippe Fassier
Head of Partnership & Affinity Group Business
Tel: +33 1 85 64 40 43
Mob: +33 6 79 51 89 16
philippe.fassier@allianz.com

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Loic Bertrand
Tel: +33 (0) 158 854 113
Mob: +33 (0) 625 205 063
loic.bertrand@allianz.com

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Linda Jouyaux-Hammache
Tel: +33 (0) 1 58857567
Mob: +33 (0) 627156143
linda.jouyauxHammache@allianz.com

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Christophe Rollet
Tel: +33 (0) 15 885 9652
Mob: +33 (0) 67 613 0261
christophe.rollet1@allianz.com


Global Health & Protection Services sales

To find out more about our health and protection services, including security, risk management, health services and employee assistance programmes, please contact one of our health and protection services sales team.


Martin McLaughlin

Mob: +44 (0) 7455 02 5527
martin.mclaughlin@allianz.com

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