Contact us

Whether you need help, medical advice or want to chat to our sales team, here’s how to reach us.

General Helpline & Emergency Assistance

Our multilingual helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies.

English:  +353 1 630 1301
German:  +353 1 630 1302
French:  +353 1 630 1303
Spanish:  +353 1 630 1304
Italian:  +353 1 630 1305
Portuguese:  +353 1 645 4040

Fax:  +353 1 630 1306
Email: client.services@allianzworldwidecare.com

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Medical advice for members

For members who have a policy with us and need advice, Mediline is a 24/7 advice line staffed by an experienced English speaking medical team. Call for information and advice on medical topics including blood pressure, vaccinations, infectious diseases, first aid, dental care, oncology, speech, fertility, paediatrics, mental health and general health.

Call: +44 (0) 208 416 3929

Please note that it is not intended to be a substitute for professional medical advice or for the care that patients receive from their doctors. For queries about your policy or what you are covered for, please contact our Helpline.

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Group client support

Whether you belong to a small to medium enterprise, a large corporate, IGO or NGO, our team is waiting to help you out on any day-to-day group queries, additions, cancellations or changes to existing policies.

Tel: +353 1 630 1301
Email: group.admin@allianzworldwidecare.com

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Individual sales

If you are an individual, family or student interested in international health insurance, please contact your broker. Alternatively you can:

Corporate sales

For corporate groups of all sizes, small or large, whether you are an SME or a large multinational, please contact your broker. Alternatively you can:

IGO, NGO & Governmental sales

If you would like to talk to us about our insurance and administration solutions for IGOs, NGOs and Governmental Organisations, please get in touch.

Global Health & Protection Services sales

To find out more about our health and protection services, including security, risk management, health services and employee assistance programmes, please contact one of our health and protection services sales team.

Allianz Worldwide Care - Martin McLaughlin

Martin McLaughlin
Mob: +44 (0) 7455 02 5527
martin.mclaughlin@allianz.com

Allianz Worldwide Care - Christian Schmid-Eickhoff

Christian Schmid-Eickhoff
Tel:+49 (0) 89 3800 7325
Mob: +49 (0) 152 2186 1906
christian.schmid-eickhoff@allianz.com

Partnerships and affinity groups

If you are an MGU, Administrator, Insurer or Bank Insurer who is interested in partnering with us, please contact our Partnership & Affinity Group sales team.

Allianz Worldwide Care - Philippe Fassier

Philippe Fassier
Head of Partnership & Affinity Group Business
T: +33 153 254 399
M: +33 679 518 916
philippe.fassier@allianz.com

Allianz Worldwide Care - Loic Bertrand

Loic Bertrand
Tel: +33 (0) 158 854 113
Mob: +33 (0) 625 205 063
loic.bertrand@allianz.com

Allianz Worldwide Care - Christophe Rollet

Christophe Rollet
Tel: +33 (0) 15 885 9652
Mob: +33 (0) 67 613 0261
christophe.rollet@allianz.com

Allianz Worldwide Care - Linda Jouyaux-Hammache

Linda Jouyaux-Hammache
Tel: +33 (0) 1 58857567
Mob: +33 (0) 627156143
linda.jouyauxHammache@allianz.com

Regional sales team

If you would like to talk to one of our Regional sales team, they will be happy to help you.

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Provider services team

Phone: +353 1 630 1301
Fax: +353 1 630 1306
Email: provider.services@allianzworldwidecare.com

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