International Healthcare for Dubai

Let us look after your employees health. So they can look after your business.

Today, Dubai is a vibrant market with opportunities for local and non-local companies of a variety of types and sizes. As an important support to your business growth, we understand that organisations need flexible healthcare cover that is compliant to the local authority requirements.

Our flexible, affordable range of international healthcare plans have been designed to cover the needs of employees based in Dubai. These plans are underwritten and sold by our regional partner Orient Insurance and are compliant with the minimum benefit requirements set out by the Dubai Health Authority and required for visa purposes. We have recently increased the modularity of our corporate plans for Dubai to better suit the needs and budgets of group schemes with three or more employees.

We offer different levels of cover, which you can enhance by adding any of the supplementary Dental, Optical, Wellness and Repatriation Plans. To help reduce healthcare premiums, we offer a range of co-payment options. This flexibility is enhanced by the opportunity to choose among different areas of cover and medical provider networks. This way you can ensure that cover is appropriate for your business, based on your budget and level of cover that your employees require.

 

You will have access to local support via a Dubai-based operational and sales support office. This local office provides helpline, client services, claims and medical services support and also provides brokers with a local point of contact.

Allianz Care - Plans for Dubai

Dubai Premier

Overall maximum
policy limit: 
$10,500,000

  • Private room
  • In-patient / Daycare
  • Oncology
  • Pre-existing conditions
  • Employee Assistance Programme
  • Security Support Services
  • Routine Maternity (Full refund)
  • Home Delivery
  • Accidental death benefit

Optional plans:

  • Dental
  • Wellness
  • Optical
  • Repatriation

Dubai Executive

Overall maximum
policy limit: 
$2,100,000

  • Private room
  • In-patient / Daycare
  • Oncology
  • Pre-existing conditions
  • Employee Assistance Programme
  • Security Support Services
  • Routine Maternity (up to $8,500 per pregnancy)

Optional plans:

  • Dental
  • Wellness
  • Optical
  • Repatriation

Dubai Classic

Overall maximum
policy limit:
$1,600,000

  • Private room
  • In-patient / Daycare
  • Oncology
  • Pre-existing conditions
  • Employee Assistance Programme
  • Security Support Services
  • Routine Maternity (up to $5,650 per pregnancy)

Optional plans:

  • Dental
  • Wellness
  • Optical
  • Repatriation

Dubai Select

Overall maximum
policy limit:
$1,060,000

  • Private room
  • In-patient / Daycare
  • Oncology
  • Pre-existing conditions
  • Employee Assistance Programme
  • Security Support Services
  • Routine Maternity (up to $2,750 per pregnancy)

Optional plans:

  • Dental
  • Wellness
  • Optical
  • Repatriation

Out-patient Plan (mandatory as per DHA requirement)

Choose among:
Allianz Care - gold

Gold

Includes:

  • General practitioner and specialist fees
  • Diagnostic tests and prescriptions
  • Infertility treatment
  • Psychiatry/psychotherapy (up to 30 visits)
Allianz Care - silver

Silver

Includes:

  • General practitioner and specialist fees
  • Diagnostic tests and prescriptions
  • Psychiatry/psychotherapy (up to 20 visits)
Allianz Care - pearl

Pearl

Includes:

  • General practitioner and specialist fees
  • Diagnostic tests and prescriptions

Hospital Networks in the UAE

Our Dubai plans operate on a Direct Settlement basis where most Core Plan and Out-patient Plan treatment is provided on a cashless basis, with bills being settled directly between the medical provider and insurer. Members have the choice of three comprehensive hospital networks:

Allianz Care - Comprehensive

Comprehensive

Comprehensive Network users can access all medical providers.

Allianz Care - standard-plus

Standard Plus

Standard Plus Network users can access all of the medical providers in the Comprehensive Network except the Dubai based American Hospital.

Allianz Care - standard

Standard

Standard Network users can access all of the medical providers in the Standard Plus Network except for the Dubai based Welcare Hospital and the City Hospital.

The chosen hospital network is recorded on the member’s Access Card which must be presented at your medical facility.

Want to know more?

Contact a member of our local sales team for a quote and download the table of benefits to discover the best match for your employees from our range of international healthcare plans designed for companies based in Dubai.

Allianz Care - dubai-plans-ebg-17

Local Sales Team

Allianz Care - Cheryl Beattie

Cheryl Beattie

Tel: +971 56 9968347

Email: cheryl.beattie@international-healthcare.com 

Allianz Care - Patrick Lawlor

Patrick Lawlor

Tel: +971 56 992 9607

Email: patrick.lawlor@international-healthcare.com

Allianz Care - fadi_daboul

Fadi Daboul

Tel: +971 56 433 2159

Email: fadi.daboul@international-healthcare.com

Members area

Please find below the forms you need to claim and other useful services provided under your international healthcare insurance:

Allianz Care - provider-finder-globe-2

Medical network and Medical Provider finder

Under your insurance policy, you have access to an extensive network of medical providers based in Dubai. Accessing treatment via your selected network, most Core Plan and Out-patient Plan treatments will be provided on a direct settlement basis, with bills being settled directly between the medical provider and us. The type of Dubai network selected for you is indicated on your Access Card and the detailed list of the medical providers included in your network has been provided to you at inception.

You are also covered for treatment outside of Dubai and within your selected area of cover, which is indicated on you Access Card. If you need to find a medical provider in other countries, you can access our convenient Medical Provider directory. Please click here to search for a medical provider in a specific country, region or city. You are not limited to use the providers indicated in our Medical Provider directory.

Allianz Care - treatment-guarentee-form-2
Pre-authorization Form

Pre-authorization is required in advance of all in-patient and some out-patient treatments, as indicated by the notes 1 and 2 in your Table of Benefits. If you access treatment within your medical network, your medical provider will contact us directly, upon seeing your Access Card, to process the necessary paperwork. However, if access any treatment requiring Pre-authorization at a provider outside of your network or outside of the country, please download and complete the Pre-authorization Form from the downloads area at the bottom of this page and return it to us. Following approval, cover can be guaranteed and, where possible, we will arrange to settle your bill directly with the hospital.

Allianz Care - 48-hour-claims-2
Claim Form

Whenever your medical provider confirms to you that your treatment can’t be offered on a direct settlement basis, you will need to pay your bill directly to your medical provider and then claim back the costs from us. In order to claim for your reimbursement, please download our MyHealth app (more information here). Alternatively, please download the Claim Form from the downloads area at the bottom of this page, then complete and return it to us. Please note that reimbursements are subject to your plan’s benefit limits and terms.

Allianz Care - helpline-24-2
Helpline

Our helpline staff are available 24/7, from 08:00 to 19:00 (Dubai Helpline) and from 19:00 to 08:00 (outside-Dubai Helpline), to handle day-to-day policy enquiries and support you during emergencies.

Inside Dubai:

800 6334 (calling toll-free from within the UAE) or +971 (0) 56 681 9977 (calling from within or outside the UAE)

Outside Dubai:

+353 1 630 1301 or +971 (0) 56 681 9977 (calling from within or outside the UAE)

+353 1 629 7141 (International Medical Assistance for emergency or planned hospitalization outside the UAE)

Providers Area

Member verification
If you need to confirm your patient’s cover with us, please click here and log in to our Online Services. For any queries relating to your access to Online Services, please contact: provider.services@allianzworldwidecare.com


If you wish to contact us in relation to member verification, policy status, or cover confirmation, please call:

  • Inside Dubai: 800 6334 (calling toll-free from within the UAE) or +971 (0) 56 681 9977 (calling from within or outside the UAE)
  • Outside Dubai: +353 1 630 1301
  • +353 1 629 7141 (International Medical Assistance for emergency or planned hospitalization outside the UAE)

Hours of service: 24/7; 08:00 to 19:00 (Dubai Helpline); 19:00 to 08:00 (outside-Dubai Helpline)


Member’s forms

Please browse the downloads area below to find all forms needed to request pre-authorization for a medical treatment or to claim back any medical cost.


Joining our provider network
If you are interested in participating in an out-patient direct settlement arrangement with Allianz Care, and gaining access to our online verification facility, please fill in the relevant form here.
 
 

All content, material and information included in this website are only provided for reference and promotional purposes. The binding terms and conditions of our insurance products are described in the policy documentation officially issued to clients.

Contact Us

Inside Dubai

Telephone: 800 6334 (calling toll-free from within the UAE) or +971 (0) 56 681 9977 (calling from within or outside the UAE)


Outside Dubai

Telephone: +353 1 630 1301 or +971 (0) 56 681 9977 (calling from within or outside the UAE)

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