Healthcare Providers

Medical providers who have an agreement in place with us can amend their listing in our Provider Finder, verify members' treatment eligibility and get details on our direct settlement and claims process. Don’t have an agreement in place with us? Become part of our global network.

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Treatment eligibility

What you need to know in order to verify a member’s eligibility when they seek treatment.

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Direct settlement process

Everything you need to know about submitting your claims.

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Amend your listing

Are you currently listed in our medical Provider Finder directory? Find, view and amend your listing details here.

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Healthcare provider support services

Here you will find a guide to our online services and other key information including:

  • Medical Provider Claim Form
  • Request a contracted provider logo
  • Guide to online services
  • Treatment Guarantee Form