Expat Assistance Programme (EAP)




About the service

The Expat Assistance Programme, where provided, will be shown in the Table of Benefits. This service, fully supported by Morneau Shepell, is a confidential and professional 24/7 multilingual support service that can help you and your dependants address a wide range of life issues and challenges such as:

  • Work/Life balance
  • Family/Parenting
  • Relationships
  • Stress, depression, anxiety
  • Workplace challenges
  • Cross-cultural transition
  • Cultural shock
  • Coping with isolation and loneliness
  • Addiction concerns

This multilingual service is available locally anytime, anywhere!

EAP offers you and your dependants access to the following range of 24/7 multilingual support services:





*Confidential professional counselling is available face to face, phone, video, email or online chat.

Allianz Partners - confidential-eap

Confidential Professional Counselling *

Allianz Partners - critical-eap

Critical Incident Support

Allianz Partners - legal-financial-eap

Legal and Financial Support Services

Allianz Partners - wellness-eap

Wellness Website Access

Allianz Partners - download-app




Ready to download?

Download the “My Allianz EAP” app from App Store or Google Play.



Allianz Partners - Download from the App Store 
Allianz Partners - Download from Google play 

The calls are answered by an English-speaking agent. However, additional language support is also available. If our agents are not available in the language you require, we will organise interpreter services.
The Expat Assistance Programme Services are made available through AWP Health & Life Services Limited (“AWP”) and provided by Morneau Shepell Limited, subject to your acceptance of AWP’s terms and conditions.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.