About the service
As the world continues to witness an increase in security threats, we have partnered with WorldAware (formerly Red24®), to provide services that enable you to manage your personal risk conveniently and effectively. The Travel Security Services offer access to a rich pool of professional advice and support that is available whenever you need it via phone, email or website. This service, where provided, will be shown in the Table of Benefits.
24/7 access to personal security information and advice for all your travel safety queries. This includes:
Emergency Security Assistance Hotline
Talk to a security specialist for any safety concerns associated with a travel destination or if immediate assistance is needed while travelling.
Country Intelligence and Security Advice
Security information for a number of countries worldwide, as well as comprehensive security advice.
Daily Security News Updates and Travel Safety Alerts
Weekly newsletter and email alert notifications of high-risk events, including terrorism, civil unrest and severe weather risks, in or near your current location.
All Security Support Services are provided in English. Interpreter services are available, where required.
The Travel Security Services are made available through AWP Health & Life Services Limited (“AWP”) and provided by WorldAware Inc., subject to your acceptance of AWP’s terms and conditions.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.