Expat Assistance Programme (EAP)

About the service

The Expat Assistance Programme, where provided, will be shown in the Table of Benefits. This service, fully supported by Morneau Shepell Inc., is a confidential and professional 24/7 multilingual support service that can help you and your dependants address a wide range of life issues and challenges such as:

  • Work/Life balance
  • Family/Parenting
  • Relationships
  • Stress, depression, anxiety
  • Workplace challenges
  • Cross-cultural transition
  • Cultural shock
  • Coping with isolation and loneliness
  • Addiction concerns

This multilingual service is available locally anytime, anywhere!

EAP offers you and your dependants access to the following range of 24/7 multilingual support services:

*Confidential professional counselling is available face to face, phone, video, email or online chat.

Allianz Care - confidential-eap

Confidential Professional Counselling *

Allianz Care - critical-eap

Critical Incident Support

Allianz Care - legal-financial-eap

Legal and Financial Support Services

Allianz Care - wellness-eap

Wellness Website Access

Let us help:

(available in English, French and Spanish)

Phone: +1 905 886 3605**
This is not a free phone number.

Allianz Care - download-app

Ready to download?

Download the “My Allianz EAP” app from App Store or Google Play.

Allianz Care - Download from the App Store 
Allianz Care - Download from Google play 

The calls are answered by an English-speaking agent. However, additional language support is also available. If our agents are not available in the language you require, we will organise interpreter services.
** This is not a free phone number. Local phone numbers are available in many countries.
To see the full list of our ‘Worldwide Access Numbers’, visit: www.workhealthlife.com/AWCExpat
The Expat Assistance Programme Services are made available through AWP Health & Life Services Limited (“AWP”) and provided by Morneau Shepell Limited, subject to your acceptance of AWP’s terms and conditions.

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