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We care about your personal data
AWP Health & Life S.A (“we”, “us” “our”), a part of Allianz Partners SAS, is a French authorised insurance company providing insurance products and services on a cross-border basis.
AWP Health & Life Services Ltd (“we”, “us”, “our”), a part of Allianz Partners SAS, is an Irish registered services company, providing administration support for AWP Health & Life S.A as well as other Allianz group and third party insurance undertakings.
Protecting your privacy is a top priority for us. This privacy notice explains how and what type of personal data will be collected, why it is collected and to whom it is shared or disclosed. Please read this notice carefully.
|Purpose||Your express consent?|
|Insurance contract administration (e.g., quotation, underwriting, claims handling)||Yes, where needed. However, where we need to process your personal data in order to underwrite your insurance and/or process your claim we will not obtain your express consent.|
|To administer debt recoveries||No|
|To inform you, or permit Allianz Group companies and selected third parties to inform you, about products and services we feel may interest you in accordance with your marketing preferences. You can change these at any time by contacting us as specified in section 9 below.||Yes|
|For automated decision making (including profiling) to personalize your experience on our website or mobile application by presenting products, services, marketing messages, offers, and content tailored to you and to make other decisions about you using computerised technology such as assessing which products might be most suitable for you||Yes, where needed. However, where we need to process your personal data in order to underwrite your insurance and/or process your claim we will not obtain your express consent.|
|Fraud, Money Laundering and Terrorist Financing prevention and detection||No|
|Meet any legal obligations (e.g., tax, accounting and administrative obligations)||No|
|To redistribute risk by means of reinsurance and co-insurance|| |
|For the performance of a contract if the processing is necessary to perform the contract or if you request the processing in order to enter into the contract;|
|For the protection of your vital interests or the vital interests of another natural person|
|Compliance with a legal obligation to which you are subject|
|Where the processing of your personal data is necessary for the public interest or in the exercise of official authority of us; and|
|Where the processing of your personal data is necessary for the legitimate interests of AWP Health & Life S.A or a third party (unless overridden by your interests, rights or freedoms). |
|Public authorities, other Allianz Group companies, our agents, other insurers, co-insurers, re-insurers, insurance intermediaries/brokers, medical providers, insurance fraud investigators and banks|
For the stated purposes, we may also share your personal data with the following parties who operate as data processors under our instruction:
|Other Allianz Group companies, technical consultants, experts, lawyers, loss adjustors, medical doctors; and service companies to discharge operations (claims, IT, postal, document management); and|
|Advertisers and advertising networks to send you marketing communications, as permitted under local law and in accordance with your communication preferences. We do not share your personal data with non-affiliated third parties for their own marketing use without your permission.|
Finally, we may share your personal data in the following instances:
|In the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including any insolvency or similar proceedings); and|
|To meet any legal obligation, including to the relevant ombudsman if you make a complaint about the product or service we have provided to you.|
Where will my personal data be processed?
Your personal data may be processed both inside and outside of the European Economic Area (EEA) by the parties specified in section 4 above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations. We will not disclose your personal data to parties who are not authorized to process them.
All data processed by us is stored within the EEA. Whenever we transfer your personal data for processing outside of the EEA by another Allianz Group company, we will do so on the basis of Allianz’ approved binding corporate rules known as the Allianz Privacy Standard (Allianz’ BCR) which establish adequate protection for personal data and are legally binding on all Allianz Group companies. Allianz’ BCR and the list of Allianz Group companies that comply with them can be accessed here (https://www.allianz.com/en/). Where Allianz’ BCR do not apply, we will instead take steps to ensure that the transfer of your personal data outside of the EEA receives an adequate level of protection as it does in the EEA. You can find out what safeguards we rely upon for such transfers (for example, Standard EU Model Contractual Clauses) by contacting us as detailed in section 9 below.
|Access your personal data held about you and to learn the origin of the data, the purposes and ends of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed;|
|Withdraw your consent at any time where your personal data is processed with your consent;|
|Update or correct your personal data so that it is always accurate;|
|Delete your personal data from our records if it is no longer needed for the purposes indicated above;|
|Restrict the processing of your personal data in certain circumstances, for example where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy;|
|Obtain your personal data in an electronic format; and|
|File a complaint with us and/or the relevant data protection authority.|
You may exercise these rights by contacting us as detailed in section 9 below providing your name, email address, account identification, and purpose of your request.
Where permitted by applicable law or regulation, you have the right to object to us processing your personal data, or tell us to stop processing it (including for purposes of direct marketing). Once you have informed us of this request, we shall no longer process your personal data unless permitted by applicable laws and regulations.
You may exercise this right in the same manner as for your other rights indicated in section 6 above.
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