Healthcare Provider Support

Find everything you need in order to submit claims and use our online services.

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Medical provider claims

If you are an Allianz Worldwide Care contracted provider, please use the form below to claim for the cost of  treatment provided to our insured members. The form is provided in an editable format so it can be filled in on screen.

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Online services

Use our online services to search for a member, verify their identity and their treatment eligibility.

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Guarantee of payment

Certain treatments and costs require the submission of a Treatment Guarantee (Pre-authorisation) Form. Here you will find further details about this process as well as the relevant forms.

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Get a contracted provider logo for your website

If you have an agreement in place with us and would like to request our logo to place on your website next to other global insurer brands, please email

Treatment provider finder

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View and amend your listing

This is a directory of hospitals, doctors and health practitioners worldwide.