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Forms to use

Where can I find the Treatment Guarantee Form?

Most of our Treatment Guarantee Forms are available here. However, if you are under a special plan, your specific Treatment Guarantee Form may be available in a special webpage as indicated in your Benefit Guide.

Where can I find the Claim Form?

Most of our Claim Forms are available here. However, if you are under a special plan, your specific Claim Form may be available in a special webpage as indicated in your Benefit Guide.


 Contact our Helpline Team

Our multilingual helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies.

Note that we will need your name and policy number to identify you in our system and be able to respond to queries on your cover, your claims, etc. – so please don’t forget to have your policy number with you when you call us or to state it in your email (together with your full name) if you prefer to write.

Call us: +353 1 630 1301