The Treatment Guarantee forms for our standard healthcare plans are listed below. You can find the name of your plan on the cover of your Benefit Guide.
If your plan is not listed, or if you are unsure about which Treatment Guarantee Form to use, please call our Helpline.
Certain treatments and costs require the submission of a Treatment Guarantee (Pre-authorisation) Form in advance. Following our approval, cover for these required treatments or costs can then be guaranteed.
This process helps us to control the cost of medical treatment in a worldwide context, and therefore maintain our premium rates at the lowest possible level. It also helps us to provide a better service in the following ways: